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- Introduction
In this Privacy Policy, ‘us’, ‘we’ or ‘our’ means Farmers Support Union Pty Ltd (ACN 659 028 010) and our related bodies corporate. We are committed to respecting your privacy. Our Privacy Policy defines how we collect, use, store and disclose your personal information.
By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may occasionally change our Privacy Policy by publishing changes on our website. We encourage you to check our website periodically to ensure you understand our current privacy policy.
Personal information includes information or an opinion about a reasonably identifiable individual. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.
- What personal information do we collect?
We may collect the following types of personal information:
– Name;– Mailing or street address;
– Email address;
– Telephone number and other contact details;
– Age or date of birth;
– Credit card information;
– Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
– Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
– Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
– Information you provide to us through customer surveys or
– Any other personal information required to facilitate your dealings with us.
- How do we collect personal information?
We may collect certain types of personal information directly from you or third parties. We may collect this information when you:
– Register on our website or app;
– Communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites, or
– Interact with our sites, services, content and advertising.
- Why do we collect, use and disclose personal information?
We may collect, hold, use and disclose your personal information for the following purposes:
– To enable you to access and use our website, services or app;
– To operate, protect, improve and optimise our website, services or app, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
– To send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
– To send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
– To administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners; and
– To comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties.
We may also disclose your personal information to a trusted third party who holds other information about you. This third party may combine that information to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience, and enhance the products and services that you receive.
- To whom do we disclose your personal information?
We may disclose personal information for the purposes described in this privacy policy to:
– Our employees and related bodies corporate;
– Third-party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
– Professional advisers, dealers and agents;
– Payment systems operators (e.g. merchants receiving card payments);
– Our existing or potential agents, business partners or partners;
– Our sponsors or promoters of any competition that we conduct via our services;
– Anyone to whom our assets or businesses (or any part of them) are transferred;
– Specific third parties authorised by you to receive information held by us; and/or
– Other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
- Disclosure of personal information outside Australia
Get It Australia stores its personal information on a database located in Australia. Get It Australia does not disclose personal information to entities outside Australia. However, if we did, we would take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way consistent with the Australian Privacy Principles.
- Using our website and cookies
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that puts the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser, but our websites may not work as intended for you if you do so.
We may also use cookies to collect data that may include personal information. For example, if a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information, as described in this Privacy Policy.
- Security
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. We use several physical, administrative, personnel and technical measures to protect your personal information. For example, we take the following steps:
– Reasonable in the circumstances to destroy any Personal Information which we no longer require;
– To ensure information stored on our computer systems can only be accessed by those with authority, computer and network passwords.
However, we cannot guarantee the security of your personal information.
- Links
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of or any content on those linked websites and have no control over or rights in them. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using them.
- Accessing or correcting your personal information
You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information, and where this is the case, we will tell you why. We may also need to verify your identity when you request personal information.
If you think any personal information we hold about you is inaccurate, don’t hesitate to contact us, and we will take reasonable steps to correct it.
- Making a complaint
If you think we have breached the Privacy Act or wish to make a complaint about how we have handled your personal information, you can contact us using the details below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you within a reasonable period of time. If you think we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
- Contact Us
For further information about our Privacy Policy or practices, to access or correct your personal information, or to make a complaint, please contact us using the details below.
Collection notice
Farmers Support Union Pty Ltd (ACN 659 028 010) (‘we’, ‘us’ or ‘our’) collects personal information about you to operate, protect, improve and optimise our website, services or app, business and users’ experience, such as to perform analytics, conduct research, advertise and market, and for purposes otherwise set out in our Privacy Policy.
The information you provide will be collected by or on behalf of us and may be disclosed to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all our services to you.
Our Privacy Policy explains:
(i) how we store and use, and how you may access and correct your personal information;
(ii) how you can complain about the handling of your personal information; and
(iii) How will we handle any complaint?
If you would like any further information about our privacy policies or practices, don’t hesitate to contact us at [email protected]. By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and this collection notice.
